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Internet Explorer has a Compatibility View (or mode) that affects how some websites are displayed. The Actisense website may not work or display correctly if Compatibility View is enabled for actisense.com. If our website is displaying incorrectly on Internet explorer, we suggest that you remove actisense.com from your list of sites that have Compatibility View enabled.

Instructions

IE10

  1. In Internet Explorer, press the Alt key to display the Menu bar, or press and hold the address bar and select Menu bar.
  2. Click Tools and select Compatibility View settings.
  3. Select actisense.com under "Websites you've added to Compatibility View."
  4. Click Remove.

IE9

  1. In Internet Explorer, press the Alt key to display the Menu bar, or press and hold the address bar and select Menu bar.
  2. Click Tools and select Compatibility View settings.
  3. Select actisense.com under "Websites you've added to Compatibility View."
  4. Click Remove.

IE8

  1. In Internet Explorer, open the Tools menu at the top and select Compatibility View Settings.
  2. Select actisense.com under "Websites you've added to Compatibility View."
  3. Click Remove.

More troubleshooting steps

If you don't see actisense.com listed, or if you still see a warning about Compatibility View after following the steps above, make sure that your computer has the latest Windows updates. See Microsoft’s instructions for getting Windows updates.

However, if you don't want to install the latest Windows updates, here's what you can do about the Compatibility View warning:

  1. In Internet Explorer, open the Tools menu at the top and select Compatibility View Settings. You may need to press the Alt key or press and hold the address bar to see the Menu bar.
  2. Make sure that actisense.com isn’t in the list called "Websites you've added to Compatibility View." If it is on that list, click Remove.
  3. At the bottom of the window, make sure that the boxes next to "Display all websites in Compatibility View" and “Download updated compatibility lists from Microsoft” or "Include updated website lists from Microsoft" are not checked.
  4. Click Close.
Note: If your Windows computer is administered by your organization, you may not be able to access Compatibility View settings or remove actisense.com from the list. Contact your organization’s administrator or helpdesk for help.

 

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